Appointment Policy

Appointment Policy

Our goal is to provide quality individualized care in a timely manner. “No-shows” and late cancellations inconvenience those individuals who need access to care in a timely manner. We would like to remind you of our office policy regarding missed appointments. This policy enables us to better utilize available appointments for our patients in need of care.

Acupuncture appoints are structured appointments that are booked at a maximus of 6 appointments per day with a specific time just for your appointment and cannot be filled at the last minute. Chiropractic appointments are scheduled every 15 minutes throughout the day.  For that reason, there is a missed appointment policy for services and we require at least 24 hours’ notice of cancellation or rescheduling. Failure to do so will result in a missed appointment fee.  This fee is not covered by insurance and will be your responsibility.  Forgetting your appointment or last-minute work or social obligations are not considered emergencies, so a missed appointment fee will be charged to you in those circumstances in addition to no-shows.

Cancellation Policy

In order to be respectful of other patient’s needs, please be courteous and call Martin & Schrage Chiropractic promptly if you are unable to show up for your appointment.  Appointments are in high demand, and your early cancellation will be reallocated to someone who is in need of treatment.

If you need to cancel an appointment, please do so at least 24 hours in advance.

If you cancel less than 24 hours before your appointment you will be charged a fee for your missed appointment. 

Acupuncture – $36

Chiropractic – $20

Late for your appointment

If you are more than 15 (fifteen) minutes late for your appointment you may not be treated or you may receive an abbreviated treatment within the time constraints of your originally scheduled appointment.

Missed appointment or No-Show

If you miss an appointment without calling to notify the office at least 24 hours in advance you will be charged the fee(s) as listed above.

 

How to Cancel Your Appointment

To cancel appointments, please call 402-885-8783 or 402-614-8334. If you do not reach the receptionist, you may leave a detailed message on our voicemail. If you would like to reschedule your appointment, we will return your call and give you the next available appointment time.